Our Office

Combining experience with advanced education and personal care, our orthodontist and staff strive to bring you only the best orthodontic treatment options available, including clear braces, and Invisalign®.

Meet Doctor Cramer

Native to North Texas, Dr. Chris Cramer worked as a mechanical engineer for Motorola before returning to school at Baylor College of Dentistry in downtown Dallas where he earned a doctor of dental surgery degree, masters of science in oral biology, and certificate in orthodontics. He was honored to receive the prestigious Harry Sicher Research Award, one of the top two highest orthodontic research awards in all of the United States and Canada for his masters research on speeding up tooth movement.

Read Dr. Cramers Full Bio.

Meet Our Office Staff

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Renee Bulger: Office Coordinator
Renee has been working with us since 1999 and feels very blessed to part of this amazing orthodontic family. She lives in Sanger with her husband Mark, they have four children and one granddaughter. In her time away from the office she loves spending time with her family.
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Louann Johnson: Assistant
Louann is a Texas girl, having lived in and around the Denton area most of her life. She and her husband, Bruce, have one beautiful daughter, Jaime, and three awesome grandchildren, Tristan, Jacob, and Katie. When Lou isn’t at the office, she loves spending time with her family and her morkie Max! She enjoys music and is active in the choir at Denton Bible Church.
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Holly Lilly: Assistant
Holly has been in the orthodontic field since 2003 and has worked with Dr. Pickering and Dr. Cramer since the start of her career. She grew up all over the South but settled in Corinth with her husband and four children. Holly is an avid runner and enjoys lifting weights during her free time.
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Kyla Fox: New Patient Coordinator
Kyla has been working with us since 2011 and has loved every minute of it. She has felt very blessed to join such a fun and loving orthodontic family. She was born and raised in Sanger, TX, and graduated from the University of North Texas. She married her high school sweetheart, Jamie, and they have two beautiful children, Matthew and Madison. She loves spending free time outdoors with her family.
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Jamie Lucas: Financial Coordinator
Jamie was born and raised in St. Louis, Missouri. She met her husband, Kendall, when they both attended Oklahoma Baptist University in Oklahoma. Kendall serves as a Worship Pastor at Denton Bible Church. Jamie has two beautiful daughters and their spouses. Lauren and Marc, who live in Denton, and Alexandra and Garrett, who live in California. Her favorite activities include traveling with her family, baking and cooking, music, and working out with her husband.
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Jennifer Humphrey: Scheduling Coordinator
Born and raised in England, Jennifer moved to Texas in 2002 when she married Bill. They have a son Liam who is in High School. Jennifer has worked in dental for 14 years before joining the office in 2017. She loves her family and Jesus. In her spare time, she likes to do crafty things, go to the movies, and explore America.
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Debbie Wylie: Assistant
Debbie got into the dental field after graduating from Texas Tech University with a merchandising degree and working as a merchandiser. Wanting a career change, she entered the dental field as an assistant. Eventually, within the 20-year span and working in different aspects of dentistry, she decided that orthodontics was her favorite. Debbie and her husband Jake, live in Paradise with their two great kids Nelson (18) and Piper (10). They enjoy traveling together and spending time with family.
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Chelsea Terry: Assistant
Chelsea has been in the orthodontic field since 2015 and working with us since 2018. She is an Oklahoma girl who is pretty new to the area but she’s loving every minute of the Texas life. Chelsea is married to Hayden Terry and they have a little boy, Paxton.

Office Policies

Appointments
Regular visits occur at six to eight week intervals. As a courtesy to all of our patients, we strive to stay on schedule. Arriving on time for your appointments is essential and appreciated. Because we prepare them in advance, materials needed for your appointment are reserved just for you. Please consider your schedule carefully in choosing your appointments. Patients who miss appointments delay their treatment time. If a patient arrives late for an appointment, we may have to reschedule. If you are unable to keep your scheduled appointment, please let us know as soon as possible.

Our Schedule
Patient appointments are scheduled between 7:30am and 4:30pm on Mondays and Wednesdays, and 8:00am to 5:00pm on Tuesdays and Thursdays. In addition, we provide additional office hours from 7:30am to 12:00pm on alternating Fridays. We have timed and analyzed each kind of appointment in our office. From this study, we have determined the best time of day for specific procedures to accommodate all of our patients and parents. In an effort to minimize excessive time away from school and work, we schedule only 10-20 minute appointments during early mornings and late afternoons. Longer and more involved appointments are scheduled during school hours.

School Absence
When your child must come to our office for an appointment during school hours, the absence will be excused (Education Code 25.087b).

Emergencies
When a patient is in discomfort, we expect a phone call even on the weekend. Call our pager phone at 940-367-3004. Loose or broken braces, wires, or appliances may or may not be defined as emergencies, so please call our assistant and she will determine if a quick visit to the office is needed or not.

Change of Appointed Time Scheduled
Call us in advance to any regular appointment to alert us to any problems. We will need to schedule an appointment to repair the situation, and this often requires more time than a regularly scheduled appointment. Canceled appointments with less than 24-hour notice or no-shows may incur a missed appointment fee.

Financials
All services are charged directly to the patient. In most cases we will accept assignment for your insurance benefits. However, it must be understood that the fee is ultimately the responsibility of the party billed.

Treatment Fee
This plan is for your convenience and is dependent upon the complexity of the case. The fee is not entirely based upon the number or length of appointments. The initial payment is due at the first working appointment (generally the Records appointment). The fee must be paid in full prior to braces removal. There will be an additional fee for the replacement of any removable appliance such as retainers. 

Cooperation
Treatment is teamwork, and cooperation is the single most important factor in achieving ideal treatment results. In order to help our patients reach their treatment goals, we provide an incentive program and we reward patients for cooperation in the areas listed below. We award virtual wooden nickels that can later be redeemed for a variety of gift cards.

Diet
Loose or broken braces or appliances are normally caused by improper eating habits and will cause treatment progress to be delayed. You will want to avoid hard or sticky foods that will damage the braces.

Hygiene
It is important for you to maintain your checkups with your family dentist every six months throughout orthodontic treatment. Braces are very good food collectors, but this presents an excellent opportunity to learn how to properly care for your teeth and gums. Your cooperation in this area is essential. Our office provides a tooth brushing area so our patients can brush before each appointment.

Elastics
Rubber bands may be required during treatment. Please follow the instructions carefully so that you can finish your treatment on time. If elastics are not worn consistently or correctly, your treatment will not progress.

Retainers
When the braces are removed, treatment is not over. The retention phase begins, and it is essential that the retainers are worn as prescribed to ensure the stability of the teeth. The total orthodontic fee includes the first set of retainers as well as follow-up appointments for six months.

Wooden Nickel Program

The Wooden Nickel Program is an incentive program where patients can earn virtual wooden nickels for good cooperation and wearing their Cramer Orthodontics T-shirt, and then redeem those nickels for gift cards. We have gift cards to Starbucks, Chick-Fil-A, Target, iTunes, and more